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Account Manager
Responsibilities
- Manage and expand existing client accountsensuring customer satisfaction and long-term relationships.
- Analyze client needs and provide customized solutions to optimize their experience.
- Oversee sales activities and customer support to ensure service delivery meets expectations.
- Work closely with sales teams and other departments to ensure timely responses to client requests.
- Regularly meet with clients to assess their needs and suggest updated services or product offerings.
Requirements
- Bachelor's degree or higher in Marketing, Business Administration, or related field.
- At least 3 years of experience in client management or sales, with B2B experience preferred.
- Strong project management skills and ability to work efficiently in a multi-tasking environment.
- Excellent interpersonal skills with the ability to build trusting relationships with clients.
- Ability to analyze customer feedback and propose improvements to enhance customer satisfaction.
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